Privacy Policy

Use of personal details (purpose of registrar)
Personal details are collected to make communication and use of service possible. Details can be used for communication between service providers and users and also for direct communication between users. Some personal details are visible on the profile page of the user, but those details are voluntary (except name).

The handling of personal details is not outsourced, but the register data is stored on a server that is rented from a third party company.

Information content of the register
The following information may be stored in the register:

* Personal details: Name, email address, phone number, street address
* Account details: username, password (stored in encrypted format)
* The description text that the user may write about him/herself
* The offers and requests the user has posted to the service
* The given and received feedback and badges
* Statistical data about service usage, e.g. number times the user has logged in

Regular sources of information

Personal details are given by the user on registration to the service or when using it later.

Regular handovers of the information

The information may be handed over for research purposes as described in the Terms of use that the user accepts before starting to use the service. The researchers may not publish any research results so that identifying information would be revealed or that any specific user could be detected. Information considering users of a single Melting Clock community may be handed over to the client who has founded that community or to the community administrators appointed by that client.

Transfers of the information outside the USA and the American Economic Area
Information may be stored to a server that may be located inside or outside of the USA and the American Economic Area

Register protection principles
The information is stored on computers. The access to the information is restricted with passwords and physical access to the computers is restricted by the server hosting company.

Melting Clock is now and will be in the future committed to respecting your privacy. We recognize that if you choose to provide us with information about yourself, you will trust us to act in a responsible manner. We provide a safe and secure shopping environment for all of our customers. We also provide the highest level of security measures available and want you to feel comfortable that all of your personal information will be kept safe throughout your entire experience on the website.

Our Commerce website includes a secure payment system provided by, leading provider of online payment services. For added safety, Stripe does not store credit card information in their database after your order has been processed as this reduces the chance of Internet credit card fraud tremendously.

Security and Compliance guarantee the most secure and reliable payment solutions for our marketplace. To accomplish this, they dedicate significant resources toward a strong infrastructure, and adhere to both strict internal security policies and industry security initiatives.